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Our Guarantee & Return Policy
Please Read Our Terms Below |
If you are not completely satisfied with our products, you may return most* items for a full refund (minus all shipping charges).
You must notify us for a return authorization within 10 days of receipt of order, that you wish to return a product.
Credit will be issued when we receive the merchandise. Items must be returned in the original packaging or we will deduct a 15% re-stocking fee from your credit.
We will not issue credit for merchandise returned without a return authorization from our company, nor will we ship it back to you at our expense.
*Perfume Body Oil products cannot be returned. A Sample Six Pack of Perfume Oil is available for you to purchase, giving you the opportunity to try them before you buy a larger size.
Specially ordered merchandise cannot be returned.
We cannot guarantee glass bowls, for aroma lamps, that have broken while being used.
Breakages during shipping and shortages must be reported within 5 days of receipt of order for credit or replacement to be issued.
These policies effective 09/01/98
revised 10/23/98
revised 05/01/01
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