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Frequently Asked Questions

What is the difference between Fragrance oil, Perfume oil, and Essential oils?
The best way to find out is to visit the information links for "Fragrance Oil Uses", "Using Essential Oils", and the "Perfume Oil List" You will find information in each of these places about the oil and what it is used for.

Is ordering from this site safe?
Yes, we own our own secuity certificate issued by Network Solutions. Click on the Site Safe icon located on the left of each page for verification. We are also a member of BizRate. Our shopping cart is also CISP (Cardholder Information Security Program) compliant.

I am having trouble placing an order, what can I do?
First make sure your browser accepts cookies by going to Tools, Internet Options, then the Privacy Tab. From there you will click the Advanced link and make sure they are set to Accept.
If you are still having problems, call us with your order on our toll free number :888-583-8989

How fast will I get my order?
Credit Card and Pay Pal Orders are processed in the order they are received. Processing days are Tuesday thru Thursday. Some orders are shipped the same day, but the longest time it takes to ship an order is 3 business days. We are not responsible for the transit time it takes to get to you.

What is your return policy?
Click here to view it

I never received an order confirmation email, why?
It it most likely do to a typographical error made when typing in your email address. You will only be able to track your order using the email address and password you entered with your first order. You can email us for your account info.  Another reason could be that our email went into the spam folder of your email program.  Be sure to add order@angelsessence.net to your safe sender list.

The information on my account has changed, how can I correct this?
The next time you place an order and log into our system you can type over any incorrect information and the new information will be saved for your next visit.

Will you sell my information to a third party? I don't want to get spam emails.
We never sell any of your information to any one! We are against spam. Your information is encrypted and protected from any internet hackers. Click here to view our Privacy Policy

Why should I join your mailing list? Will I get bombarded with your emails?
We send out a Newsletter twice a month. Sometimes we will send out additional newsletters to inform of new arrivals or sale deadlines. You can unsubscribe from our mailing list at any time. LIst members are sent a special discount code each month in the newsletters.

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